FAQ's (Frequently Asked Questions)
Product & Quality
What does "Anti-Tarnish" mean?
Our jewelry is crafted using premium materials (like surgical-grade stainless steel or brass) and coated with an advanced protective layer or plated in real 18K gold. This specialized process seals the metal, preventing it from oxidizing when exposed to air, moisture, and sweat, ensuring your pieces keep their brilliant shine.
Can I wear this jewelry daily?
Yes! Our pieces are designed for the modern, busy lifestyle. They are sweat-proof, waterproof, and perfect for everyday wear—whether you're working out, running errands, or heading out for the evening.
Is your jewelry safe for sensitive skin?
Absolutely. All of our jewelry is 100% hypoallergenic, nickel-free, and lead-free. You can wear them all day comfortability without worrying about skin irritation or your skin turning green.
Orders & Shipping
How much does shipping cost and how long does it take?
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Standard Shipping: We offer FREE standard shipping on all orders across India. Delivery typically takes 5–8 business days after dispatch.
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Express Shipping: Need it sooner? You can select Express Shipping at checkout for delivery within 3–5 business days (available for metro cities).
How do I track my order?
Once your order is packed and shipped, we will automatically send a tracking link to your registered email address and WhatsApp number so you can monitor your package in real-time.
Returns & Exchanges
What is your return policy?
We maintain a strict 7-Day Defect & Error Policy. We only accept returns or offer refunds if you receive a physically damaged product or the incorrect item/style. You must report the issue within 7 days of delivery with a clear photo or unboxing video.
Can I return an item if it doesn't fit or if I change my mind?
No. To maintain our strict quality and hygiene standards, we do not accept returns, refunds, or exchanges for size issues or a change of mind. Please look closely at our size charts and product dimensions before purchasing.